Overview

Vlocity is a leading provider of industry-specific Cloud and Mobile software built in partnership with Salesforce. Many government agencies and non-profits are looking to harness the power of modern, cloud technology to transform how they interact with their constituents. Significant investments in legacy applications pose the most common obstacle to digital transformation.

Designed to work with Salesforce, Vlocity Government is a digital platform that allows governments and non-profits to overcome legacy constraints and transform their organizations for the modern age. Some of the applications that are being transformed with Vlocity Government include:

  • Health & Human Services Case Management
  • Comprehensive Child Welfare Information Systems
  • Foster Care Management
  • Housing Program Administration
  • Licensing & Permitting Administration

Solutions

Vlocity Government

Many government agencies are looking to harness the power of modern, cloud technology to transform how they interact with their clients. Significant investments in legacy applications pose the most common obstacle to digital transformation. Designed to work with Salesforce Service Cloud, Vlocity Government is a digital platform that allows governments and non-profits to overcome legacy constraints and transform their organizations for the modern age.

  • Health & Human Services Case Management

    Provide a 360-degree view of the client across programs, with guided processes to script employees through clients interactions and track service plans towards achieving desired outcomes.

    Overview

    Vlocity Government provides pre-built mobile and cloud apps that support a range of social assistance programs, helping your agency to deliver services effectively to eligible people and households. Designed for maximum mobility, our apps provide caseworkers a complete, client-centric view of information from anywhere, anytime.

    Key Features:

    • Guided Application Intake
    • Visual Relationship Graph
    • Scored Client assessments
    • Comprehensive Client History
    • Service Planning
    • Service Provider Matching
  • Foster Care

    Deliver a modern application to streamline the enrollment of caregivers, simplify interactions between care providers and the agency, and make the process of placing children more efficient.

    Overview
    Vlocity Government’s Foster Care solution equips both agency employees and foster parents with better systems to communicate about the children in their care. With easy-to-follow guided processes, Vlocity’s Foster Care solution improves the agency’s interaction with prospective foster parents as they move along the path to becoming certified foster homes. Once approved, a portal for the caregivers empowers them with the information and resources they need to support the children in their care.

    Key Features:

    • Streamlines the recruitment and enrollment of caregivers with a modern, easy-to-use website
    • Improves coordination between agency employees and caregivers with a secure self-service portal, which coaches foster parents on how to best meet the needs of their children
    • Provides caseworkers with real-time information about children to help optimize their placements and care
    • Measures and evaluates the progress of recruitment efforts and current placements with a rich set of analytics and dashboards
  • Child Welfare

    Equip child welfare caseworkers with a modern, mobile solution that helps them to best serve children in need of assistance. Streamline intake and investigation with guided processes. Empower states to deliver a new Child Welfare system faster and in a modular fashion.

    Overview
    Vlocity Government’s Child Welfare solution is a domain-specific application that allows the rapid development and deployment of a cloud-based Comprehensive Child Welfare Information System (CCWIS). With step-by-step processes to help guide caseworkers through their client interactions, Vlocity helps to make caseworkers more efficient and effective. What’s more, Vlocity’s modular architecture enables states to take a phased approach, replacing those functional areas of the system that are in most need of replacement before moving on to other components.

    Key Features:

    • Provides a modern, easy-to-use application for caseworkers
    • Offers modular deployment options and reusable processes that can be shared across jurisdictions
    • Empowers organizations to be more innovative and enables them to operate their CCWIS independently
    • Equips states and systems integrators with administrative tools to deliver a Salesforce-based CCWIS faster than custom code
    • Government HHS Case
  • Licensing and Permitting

    Connect with citizens via digital self service. Remove barriers to licensing and tax revenue, while focusing resources on compliance and economic development. Streamline application, renewal, investigation and enforcement with guided processes.

    Overview
    Vlocity Licensing and Permitting has been designed to help government agencies manage regulatory processes for individuals and organizations. This product provides modern, digital tools for engaging with stakeholders and pre-built components that accelerate deployment of a regulatory solution.

    Key Features:

    • Provides a modern, easy-to-use application for citizens and business
    • Offers modular deployment options and reusable processes that can be shared across bureaus
    • Empowers organizations to be more innovative and enables them to operate their licensing and compliance services independently
    • Equips states and systems integrators with administrative tools to deliver a Salesforce-based licensing and permitting system faster than custom code.