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UiPath is a leading Robotic Process Automation vendor providing a complete software platform to help organizations efficiently automate business processes.

UiPath + Public Services = Match for Success

Automation in the Public Services sector has already started to show proven benefits, particularly in allowing administrations around the world to deliver better services for citizens and reducing their operational costs. UiPath considers that there is a huge potential still left untapped in public organizations and delivers solutions fully catered to their specific needs.

Fast and Easy RPA Development

Visually intuitive, feature-rich and extensible Studio designer allows ease of automation of complex processes with fewer man-hours – so ROI and performance benefits arrive faster. It is packed with template activities and a powerful recorder that can follow your clicks and keyboard strokes and turn them into an automation sequence, helping you jumpstart your automation.

Works with All Applications

UiPath Robot works with all applications, operating them just like a human user: clicking, typing and reading screen information through OCR and computer vision. Legacy systems, web applications, Java applications, databases, APIs and even custom applications or virtualized machines, can be automated with UiPath. It can handle browsers, emails, terminals, excel, word, PDFs, databases, and many others.

Attended and Unattended Bots

Our Attended Bot delivers high productivity at the desktop as your human employee’s reliable co-worker. An Attended Bot can quickly do repetitive tasks such as send emails, gather data, or enter information into a case management system. Triggered when needed, an Attended Bot works under full human control and supervision. The Unattended Robot performs efficiently in batch mode automating any number of back-office activities, such as payroll, benefits management, reconciliations, recruitment and new hire processes. It is deployed by UiPath Orchestrator, with remote access availability.

Collaborate Securely

UiPath allows a single organization to set up separate, secure working spaces for different departments or geographical units working with the automation. Large government institutions or healthcare services providers that implement RPA in different departments, at different stages, automating completely different processes, can benefit from this feature. This means the automation project can be easily scaled with no extra operational costs or infrastructure investments.

Read why the Department of Defense and Civilian agencies are rapidly adopting the UiPath and Luna Credential System (a Thales product) solution. Agencies are solving their multi-factor authentication requirement in the federal government uniting certificated-based authentication with the security of a FIPS 140-2 certified hardware security module (HSM). UiPath, the leading platform for enterprise Robotic Process Automation (RPA) rapidly deploys software robots that emulate and execute repetitive processes, boosting productivity, ensuring compliance and enhancing the experience across back-office and front-office operations.


  • HHS/NIH Webinar

    Watch Now: HHS/NIH Webinar

    Perryn Ashmore and Jim Walker discuss RPA at the United States Department of Health and Human Services. Hear how one agency has taken "democratization" of RPA to new levels and vote for your favorite robot. Ashmore will also share his views on RPA at HHS, such as:

    • Why HHS started their RPA journey
    • The potential for RPA at HHS
    • The key lessons learned
    • Areas of HHS that are currently piloting RPA
    • How to engage key stakeholders
    • What task will will be tackled in year one
    • Employee reactions to RPA
  • JOLT Webinar

    Watch Now: JOLT Webinar

    Listen to UiPath, JOLT, & Carahsoft to learn what a robot on every desktop might look like and how agencies are preparing their workforce for the new digital workplace. This webinar will share information surrounding:

    • What agencies have done already to begin transitioning to a digital workplace
    • What the Academic Alliance has done for education institutes
    • If the Academy will work for you
    • How to register for a free and advanced robot developer class offered by
  • USDA Webinar

    Watch Now: USDA Webinar

    Listen to Ron Woody and Jim Walker as they discuss robotic process automation at the United States Department of Agriculture. Ron will share lessons covering the entire robotic lifecycle, such as:

    • Why USDA started the RPA journey
    • How employees nominate processes for automating
    • Criteria used to evaluate suitability to automate
    • Planning numbers for determining the complexity of requested automation
    • Development lessons learned from the USDA employees who have trained their own robots

State, Local & Education


SEWP Contracts


Contract Number: Group A Small: NNG15SC03B Group D Other Than Small: NNG15SC27B Term: May 1, 2015 - April 30, 2020

State & Local Contracts

Maryland Master Contract (COTS)

Project No.: 060B249002, Term: September 30, 2027

National Cooperative Purchasing Alliance (NCPA)

Term: through November 30, 2021

National Intergovernmental Purchasing Alliance (National IPA - TCPN)

Term: through November 30, 2021

Texas DIR-TSO-4288

Texas DIR Contract: DIR-TSO-4288 Contract Period: Through February 21, 2021 (with 2 option years)

Canada Contracts

SLSA Contract # EN578-100808/362/EE

Vendor: UiPath Term: August 22, 2019 - September 30, 2023


Upcoming Events

April 16, 2020 at 11:00 AM ET
April 22, 2020 at 11:00 AM ET

Archived Events


Latest News

As federal agencies adapt to the coronavirus pandemic, opportunities to use robotic process automation (RPA) are popping up wherever humans have been collecting ad hoc data about the health crisis. At ...
The May 23rd, 2019 Gartner Report “Market Share Analysis: Robotic Process Automation, Worldwide on RPA Market Share –2018” declared UiPath Officially #1. “UiPath saw the most significant ...
The inaugural FT Americas ranking comes at a perilous and uncertain time for many companies, as the coronavirus severely curtails economies, workforces and ultimately growth.
As federal, state and local agencies try to manage the flood of inquiries related to COVID-19, bots are serving on the front lines. The Centers for Disease Control and Prevention’s Coronavirus Self ...
Byte Back and UiPath are forging a new path into living-wage tech careers. This is the INCLUSIVE future of work. For the 120 million US adults without college degrees, pathways to living-wage careers ...
The man who at once epitomizes the hottest new growth area in tech and the burgeoning hopes for entrepreneurship in Eastern Europe twirls a marker through his fingers as he fights the mundane urge to ...
Government rarely gets credit for the tremendous range of innovation it drives. But as the winners of our 2019 Government Innovation Awards make clear, amazing things are happening at all levels of ...
UiPath, the leading robotic process automation (RPA) software company, today announced a partnership with Byte Back, a DC-based nonprofit with 22 years of experience providing inclusive tech ...


Case Study

Just like commercial organizations, public sector agencies struggle with a high volume of work, employee shortages, frequent regulatory and policy modifications, and insufficient or outdated technology resources. Read More...


We will first describe the steps and the parameters decision makers need to consider to move from a pilot to a full roll-out and then we will share with you the most common pitfalls that may hinder a successful roll-out from the tactical/operational ones to the more strategic ones.


Download our guide to automation and learn how it can best assist yourself as well as your agency!

We joined UiPath and eAlliance to learn and engage with our Robotic Process Automation (RPA) experts. RPA is providing agencies and organizations the convenience of a digital workforce along with positive ROI. We discussed how to get your agency on the path to scale and sustain an RPA program.


Read why the Department of Defense and Civilian agencies are rapidly adopting the UiPath and Luna Credential System (a Thales product) solution. Agencies are solving their multi-factor authentication requirement in the federal government uniting certificated-based authentication with the security of...

UiPath is offering an online learning program to help you develop new software automation skills and build your first software robot. Robotic Process Automation (RPA) is one of the hottest technology categories and the #3 fastest growing job skill according to Upwork’s 2019 Skills Index.

Robotic process automation is an emerging software technology in which computer bots mimic human actions to accomplish computer-based activities, enabling employees to spend more time on higher value tasks. RPA provides the capability to automate manual, structured, repetitive processes that fol...

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manip...