Overview

Granicus provides technology that empowers government organizations to create better lives for the people they serve. By offering the industry's leading cloud-based solutions for communications, meeting and agenda management, and digital services to more than 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 185 million people, creating a powerful network to enhance government transparency and citizen engagement. By optimizing decision-making processes, Granicus strives to help government realize better outcomes and have a greater impact for the citizens they serve.

Products

govAccess

Informative, approachable websites that offer citizen self-service and increase resident engagement by integrating government business.

govDelivery

Easy, fast, two-way communications (via email, text, and social media) that improve program results and reach more citizens.

Products:

  • govDelivery
  • govDelivery Advanced Package
  • govDelivery Connect
  • govDelivery Reports Pro API
  • govDelivery TMS
  • govDelivery Interactive Text
  • govDelivery SpeakUp

govMeetings

Meeting management solutions including collaborative agenda management, video streaming and playback, meeting minutes, and boards and commissions management.

Products:

  • govMeetings Legistar
  • govMeetings Peak
  • govMeetings NovusAGENDA
  • govMeetings IQM2
  • govMeetings VideogovMeetings Minutes
  • govMeetings VoteCast
  • govMeetings iLegislate
  • govMeetings eComment

govRecords

Records management solutions to document, index and archive important documents as well as allow for online submissions, searching and payments of birth certificates, marriage licenses, property records and more.

Products:

  • govRecords Land and Vitals
  • govRecords ROAM
  • govRecords eAccept
  • govRecords eUniversa

Granicus Experience Group

Our multi-disciplinary team can help you analyze data and uncover insights, then develop and launch citizen-centric programs and campaigns to help you achieve more effective solutions.

21 Century IDEA

The 21st Century Integrated Digital Experience Act is here.

Is your agency prepared?


On Thursday, December 20, the President signed the 21st Century Integrated Digital Experience Act (21st Century IDEA) into law – a bill that will transform the federal government’s digital service delivery, through website modernization, improved accessibility, and adoption of digital forms and signatures, and ultimately prioritize the citizen experience.

21st Century IDEA requirements include:

  • Establishing consistent and secure websites that are 508 compliant and accessible across devices
  • Offering mobile-friendly, digital options for all paper-based forms
  • Adopting the use of electronic signatures
  • Prioritizing the customer experience journey with a focus on personalization of content
  • Modernizing internal digital services for government employees

Granicus solutions aid government organizations in meeting the 21st Century IDEA requirements.

  • govAccess
  • Allows you to personalize a website in order to improve the customer experience. By using Granicus you have access to their state-of-the-art hosting infrastructure and 24/7 customer services to ensure consistency and accessibly.
  • Granicus Experience Group
  • We are driven to help government become more citizen-centric. Whether assisting a veteran, resident, applicant, taxpayer or student, our mission is to empower you to build better citizen experiences and get more value out of your Granicus citizen-engagement technology.
  • govDelivery
  • Easy, fast, two-way communications (via email, text, and social media) that improve program results and reach more citizens.

Read up to learn more!

COVID-19 Resources

Resource Hub

The coronavirus pandemic is putting new demands on governments everywhere. To help you make sense of this new reality, we’ve compiled COVID-19 resources on pressing topics — from best practices in communications to public meetings and more.

Click here to learn more...

Resource

Crisis Communications Plan Checklist: Steps to Effectively Plan for an Emergency

For many, emergency communications can be a daunting concept. When we think of emergency communications, it’s easy to think of chaos or an uncontrolled environment. But the truth is, it is possible to execute a strong communications plan in a crisis if the right foundation is laid ahead of time. The following checklist highlights some recommendations for developing and executing a well-rounded communications strategy in the face of any disaster scenario.

Blogs

Gov Communicators Need to Connect With Isolated Residents, Say Researchers

More and more Americans are in voluntary self-isolation, practicing recommended social distancing guidelines in response to the COVID-19 pandemic. Unfortunately, many people in isolation — especially quarantine — experience significant stress…

1 Case Confirmed: How City of Berkeley Mobilized With COVID-19 Communications

California was the first state in the U.S. to see a patient test positive for coronavirus due to community spread. At the City of Berkeley, the communications team found themselves in a position many government leaders are facing: they needed to communicate about coronavirus quickly, accurately, and effectively…

[COVID-19 POLL] How Have You Communicated With Your Community?

Misinformation surrounding COVID-19 seems to be spreading much like the virus. As a government communicator, it’s your job to filter through the noise, stay up to date, and provide the information your community needs to stay safe. And with limited resources too…

Want Help With COVID-19? Join govCommunity

We at Granicus have heard from hundreds of government communicators looking for tips, use cases, and best practices on managing the COVID-19 crisis…

Granicus Releases Free Website Tools to Help Agencies Combat COVID-19 Misinformation

At Granicus, each one of our employees stands behind our local, state, and federal government leaders during this public health crisis as you fight this battle from the front lines. We are incredibly pleased to lend our support, our hearts, and our technology solutions to this battle…

3 Ways Governments Can Combat Misinformation During COVID-19

The rapid growth of confirmed COVID-19 cases in the U.S. is causing greater uncertainty and fear among the public. As the coronavirus spreads, so too has false and malicious content — putting many governments in an uphill battle to connect people with the truth they need…

[COVID-19 FAQ] What Should I Tell Short-Term Rental Operators

While there may be less demand for short-term rentals during the COVID-19 pandemic, many hosts are still renting STRs to guests. This may be illegal in places where government leaders have suspended STR ordinances amid the crisis or residents have been ordered to remain home…

Responding to COVID-19, This State Agency Quickly Launched a Popular Digital Service

As many government agencies shut their office doors in response to the coronavirus pandemic, some are opening portals — online portals — for residents to request and receive government services while limiting the spread of COVID-19.

With Digital Services, This City Is Open for Business During COVID

COVID-19 is impacting government work everywhere. It’s also raising important questions, such as: How can residents request and receive government services when in-person interactions are not only discouraged but potentially dangerous?

COVID-19 Toolkit

Free Tools to Keep Your Community Informed on COVID-19

In this time of uncertainty, communities are turning to their government officials and public leaders for real truth, real answers, and real help. Your community needs credible and reliable information regarding the COVID-19 pandemic. They need to stay current with the information that matters to them and that they need most: local, regional, and national alerts, announcements, guidance, new support services, and notifications as conditions change.

View our Toolkit Here

Contracts


GSA Schedule Contracts

GSA Schedule 70

GSA Schedule 70 GSA Schedule No. GS-35F-0119Y Term: December 20, 2011- December 19, 2021


SEWP Contracts

SEWP V

Contract Number: Group A Small: NNG15SC03B Group D Other Than Small: NNG15SC27B Term: May 1, 2015 - May 1, 2025


State & Local Contracts

City of Seattle Contract

Contract #0000003265 Term: December 19, 2021

CMAS

Contract # CMAS 3-12-70-2247E Term: through March 31, 2022

Fairfax County IT Hardware, Software, & Services

Virginia- Fairfax County CONTRACT EXPIRATION: October 4, 2020 (with 5 option years)

NASPO ValuePoint

Term: through September 15, 2026

National Intergovernmental Purchasing Alliance (National IPA - TCPN)

Term: through November 30, 2021

Orange County National IPA Co-Op

Through May 31, 2020 (with 2 option years)

State of Indiana Contract

Contract Number: 0000000000000000000021430 Term: August 1, 2017 – July 31, 2021

State of New Mexico Contract

Contract Number: 80-000-18-00002 Contract Period: August 1, 2017 – August 1, 2021

Texas DIR-TSO-3149

DIR-TSO-3149 Contract Period: June 22, 2015 - June 22, 2019(with 1 option year)

Texas DIR-TSO-4288

Texas DIR Contract: DIR-TSO-4288 Contract Period: Through February 21, 2021 (with 2 option years)

VASCUPP

Contract Number: UVA1482501 Term: May 2, 2014– December 19, 2021


Events

Archived Events

News

Latest News

New solution transforms paper-based, in-person government services into modern, digital experiences.
READ MORE >
Across government, citizen-facing services are undergoing an evolution — from merely providing information online to delivering timely and personalized experiences to the public. But as agencies ...
READ MORE >
Northern Irish rock band Snow Patrol released the hit song “Chasing Cars” in 2006, a year before the original iPhone was put on the market. Since then, a lot has changed.Now, everybody has an ...
READ MORE >
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing ...
READ MORE >
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...
READ MORE >

Resources

Guide

Effective communication strategies and technologies are needed now more than ever. Whether you're communicating with active duty service members, reservists, military families, or the public, everyone deserves a modern digital experience. For the busy communications office, sending messages within t...

Four CIO/CTOs from state and local governments across the country talked to Granicus about the trends shaping the government IT sector, best practices for implement technology, and how topics like cybersecurity and change management are bringing about an evolution in their roles.

We surveyed clerks from across the U.S. to learn more about their critical roles. This report presents our findings on who clerks are, what they do, the challenges they face, and how they are using technology to overcome these difficulties.

Digital transformation has brought government closer to the people they serve by increasingly integrating new digital tools to meet people on the platforms they are using. Download this guide for step-by-step help in developing a sustainable digital strategy.

We talked to municipal employees from across the country to hear what their secret is to finding more hours in the work day, and we compiled it into this step-by-step guide. Check it out now to learn how you can free up your time and win back the work week.

Infographic

For every digital message opened, website navigation tracked, or social media follower added, there is one question that inevitably comes up when reviewing metrics: How do my numbers compare to my peers'? Check out this infographic for a quick review before reading the full report.

granicus-microsite-8.png
Infographic
Top government website activities differ by device. Download this infographic to learn how to better serve visitors and make it easy for them to accomplish their activities on their preferred device.

Resources

Change can be hard, uncomfortable — even overwhelming. Whether you’re expecting new leadership at your agency, preparing for a wave of retirements, or beginning a new role, it’s common to feel some angst amid all the uncertainty. When change happens, communication is your greatest ally. This w...

In May 2018, Virginia Gov. Ralph Northam and state lawmakers reached an agreement to expand the Medicaid program, offering low- or no-cost health care options to close to 400,000 newly eligible adults statewide. New income eligibility requirements meant that more Virginians could receive benefits fr...

Before you hit send, utilize this email checklist! Email is one of the most effective communication channels for the public sector to reach, engage, and drive their audiences to take action. But with high-traffic inboxes, increasing mobility and shortening attention spans, your email has to work eve...