Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

Onsite Event

Government CX & Engagement Summit 2024


Event Date: June 06, 2024
Hosted By: Carahsoft
Location: Washington, DC
Thank you for your interest in our Government Customer Experience & Engagement Summit!
 
The event brought together Federal, State, and Local government CX leaders and industry experts who discussed digital transformation initiatives and best practices that can shape and improve customer experience, constituent engagement, and government service delivery.
 
You will be able to watch all the sessions on-demand, as well as access relevant CX resources, like eBooks, guides, white papers, and more from our event sponsors.
 
If you have any questions about this event or would like more information on customer experience and engagement solutions available through Carahsoft and our technology partners, please contact us.

Resources

Moving Beyond the Basics of Digital Government With Personalization
eBook

Moving Beyond the Basics of Digital Government With Personalization

 In a recent study by Deloitte Digital, 80% of Americans surveyed said they rely on digital methods to get government information about public services, yet 74% reported frustrations with their online experience. Moreover, 47% of respondents view government websites as more trustworthy than other public information sources. These statistics indicate that the time is now for agencies to invest in personalized digital experiences that put people first and help establish more trust in the public sector.

Access this eBook to learn how government organizations can improve digital experiences for customers and employees.


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