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Google Cloud's Contact Center AI (CCAI) helps call centers to improve customer service with AI that understands, interacts, and talks. By providing advanced virtual agents that offer natural interactions and empowering human agents with continuous support during their calls and chats, CCAI can help call centers achieve ...

Join your Splunk account team for our bi-monthly virtual user group event!Topics will change between each user group depending on recent events, new capabilities, or other feedback we receive from you. Whether you're a seasoned Splunker or a total n00b, join us every other ...

This session will explore how data has become critically important to AI, especially at the USCIS. Robert will share his experiences with data preparation for AI and ML applications, challenges for AI & ML training on quality data, and current applications and best practices for data preparation and data ...

Timely, transparent, and trusted communication from the government to the public is critical in supporting and mitigating emergency response. Effective communication and media engagement strategies will be required to ensure that key messages are conveyed to the public, whether it relates to potential exposure in the case ...

As digital transformation to the cloud continues to reshape today's modern enterprise, it is vital that organizations focus on protecting and securing their data and users, no matter where they reside. For as many benefits that digital transformation brings, there are also many associated security challenges, and ...

There are more than 12,000 Independent Software Vendor (ISV) cloud-based solutions that have the potential to achieve FedRAMP ATO and position their business for substantial growth in the government space. Is yours one of them?Join us for an interactive Rackspace TechChat where FedRAMP, ...

Please join IT leaders from colleges and institutions across the country, and the Tambellini Group, the leading independent technology research and advisory firm dedicated exclusively to higher ...

Recently, ServiceNow has added a deep integration with MITRE ATT&CK framework and its Security Incident Response (SOAR) solution to help our customers stay ahead of attackers and reduce the overall attack surface.Attend this webinar where we will discuss our new platform capability, giving analysts the ability ...

Local governments and federal agencies are under pressure to create timely, easy to understand communications about current events, including COVID-19. Join Adobe online to hear how government organizations are using Adobe Creative Cloud (CC) and Adobe Stock to quickly create persuasive visual communications that reflect ...

Are you wondering what capabilities your agency can unlock with your Zoom for Government account? Watch an on-demand recording of Carahsoft's weekly demos and discover all the tips and tricks to successfully implement your Zoom for Government account.Dive in and learn ...