• Enterprise Data Clouds Help Government Get Smarter and More Predictive

    Joe Perrino, Regional Vice President of Civilian and SLED for Cloudera, explains how an enterprise data cloud can help governments move toward a data-driven, automated future.


    • Big Data, IT Modernization, Cloudera
  • Intelligent Data Management Prepares Agencies for a Data-Driven Future

    Mike Anderson, Chief Federal Strategist for Informatica, discusses how intelligent data management helps organizations fully embrace the strategic use of data.


    • Big Data, IT Modernization, Informatica
  • Automation Enables Governments to Address Growing Digital Risk

    Dan Carayiannis, RSA Archer Public Sector Director, discusses how government organizations can use automation and best practices to manage digital risk.


    • Big Data, IT Modernization, RSA
  • Building a Data Legacy: 3 Tips to Get the Ball Rolling

    Dewand Neely, former CIO for the State of Indiana, highlights 3 tips that he learned from using data analytics to understand and solve problems during his tenure.


    • Big Data, IT Modernization, All
  • FCW Report: Designing a Better Digital Experience

    Learn how government agencies can shift their focus to customers to provide a seamless digital experience that can enhance the ability to achieve missions and improve lives. Featuring insights from Carahsoft's CX technology partners and industry research from FCW.


    • Citizen Experience, All
  • Forging Tighter Links with Customers

    FCW's research team details the trends behind the increasing pressure for agencies to provide a customer experience on par with that of the private sector.


    • Citizen Experience, All
  • Developing a Digital-First Mindset

    Jonathan Benett, Technical Director of Digital Government Solutions for Adobe, says that the coronavirus outbreak underscores the need for a modernized approach to CX mission resiliency.


    • Citizen Experience, Adobe
  • Maintaining Productivity in Times of Crisis

    Jonathan Alboum, Principal Digital Strategist for Federal at ServiceNow, explains why better asset management and digitized workflows are essential to a seamless customer experience.


    • Citizen Experience, ServiceNow
  • Adapting CX on the Fly with AI and Cloud

    David York, Senior VP of US Public Sector for Genesys, details how AI and cloud technologies give agencies the resources they need to provide superior CX, even in a crisis.


    • Citizen Experience, Genesys
  • How Context Enriches CX

    Habib Hourani, Solutions Engineer at Okta, explains how deeper insights into customers and employees contribute to robust, frictionless authentication.


    • Citizen Experience, Okta
  • The Path to Secure, Seamless CX

    Russell Brodsky, Director of Government Sales at Nuance, says that authentication and engagement technologies balance security with experience while reducing costs.


    • Citizen Experience, Nuance
  • The Digital Government of the Future

    Tahera Zamanzada, Director of Digital Strategy for Global Public Sector at Salesforce, explains how the COVID-19 outbreak has revealed a clear route to better CX and digital transformation through the cloud.


    • Citizen Experience, Salesforce
  • Executive Viewpoint: A Conversation with Charles Worthington

    Charles Worthington, CTO at the Department of Veterans Affairs, discusses how the VA worked to align its web presence with the needs of its users and increase the use of self-service tools, decrease wait times for decisions, and deliver a consistent, satisfying experience.


    • Citizen Experience, All
  • GovLoop Guide: Your Guide to Mission-Driven Security

    This guide, created by Carahsoft and GovLoop, explores how how FedRAMP, CDM and TIC are evolving and how they will shape future federal cybersecurity efforts. Featuring insights from leaders at CISA, DHS and GSA and Carahsoft's technology partners.


    • Cloud, Cybersecurity , All
  • How Agencies Can Harness Their Data to Drive Better Decisions

    Henry Sowell, the Chief Information Officer at Cloudera Government Solutions, details how agencies can better manage and deal with the volume and velocity of data entering their organizations.


    • Cloudera