Report: Best of What's New in Government Customer Experience
Learn how your agency or municipality can adapt to this new environment, including taking advantage of COVID relief funds, modernizing IT infrastructure and expanding broadband.
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Expert Edition: DevSecOps
Learn just how far agencies have come and where they still need to go to take fully advantage of DevSecOps to drive modern capabilities to their customers. Featuring insights from DevSecOps leaders at CloudBees, NowSecure, Anchore, Atlassian, and Sonatype.
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Guide: Normalizing Innovation Lessons from State and Local Leaders on the Ground
This guide, created by Carahsoft and GovLoop, explores if and how the transformational changes we all saw and experienced across state and local governments will drive a lasting culture shift. Featuring insights from leaders at Colorado Digital Service, Civilla, Louisville Metro Government, GSA, and Carahsoft's technology experts.
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Report: Building a Data-Driven Government with AI
Advances in artificial intelligence are crucial to helping agencies make decisions quickly and innovate in response to new challenges.
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Interview: Agencies Must Lean on Technology to Improve Employee Connections, Collaborations
Kevin Brooks, Principal Digital Strategist for DoD and US Intelligence Community at ServiceNow, explores how agencies need to recognize the need to do more to care and support their employees.
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Success Story: How the Census Bureau Built Trust Through Customer Experience
2020 was the first time in history the U.S. Census included an option to respond online. Wanting to find ways to encourage engagement, the U.S. Census Bureau created a public-facing map of responses by neighborhood powered by Tableau.
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Why Wait? Simple Strategies Put AI and ML Within Reach
Organizations no longer need data scientists and customized applications to make an impact with artificial intelligence (AI). In this Q&A, Chris Haas, strategic business executive for Google Cloud Public Sector, discusses how state and local agencies can use AI and machine learning (ML) to improve government services and make life easier for workers.
- Artificial Intelligence, Google Cloud
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Empowering the Government’s Earliest Adopters
To fully experience multi-cloud’s benefits, agencies must support the innovators in their ranks.
- Cloud, Google Cloud
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Why Multi-Cloud and Zero Trust Are Now Essential
Shannon Sullivan, Director of Federal at Google Cloud, explains why open-source technology and partnerships with industry are the keys to flexible, secure cloud systems.
- Cloud, Cybersecurity , Google Cloud