CONCORN Snow 1.0 is the first adapter for SAP Solution Manager and ServiceNow. Developed under own namespace /SNOW/, SNOW offers the full integration for ChaRM (Change Request Management) , ITSM and RUN SAP Like a Factory – Application Operations.
Integration with Urgent Change, Normal Change, Admin Change and General Change. Also includes Preliminary Import Integration.
Create incident in SAP Solution Manager and automatically push it to ServiceNow. Close the incident in ServiceNow and it will automatically close in Solman.
Applications Operations Altering Integrated with ServiceNow. Alterin will have Bi-Directional integration and actions.
Version 2.0 with Dashboards and Reporting for SAP Solution Manager and ServiceNow.