tag >> forms
June 20th, 2016
As more government processes move online, the need for a signature prevents many organizations from going fully digital. State and local agencies, in particular, have struggled with signatures because of the offline workflows they necessitate. Agencies often cannot be as responsive as they’d like to be to the needs and requests of their citizens because they are faced with a bifurcated signature procedure which requires both online and offline tasks.
May 31st, 2016
State, local, and federal agencies are facing a formidable landscape of increasing cyber threats. Hackers and cyber enemies are more creative than ever in their attacks, seeking to steal and compromise government data at every stage of transport. Earlier this year, President Obama directed the implementation of the Cybersecurity National Action Plan (CNAP), which calls for a multilayered cybersecurity strategy. A key part of this initiative is “data-centric security,” which protects the native file format itself, ensuring that data remains secure wherever it travels or is stored.
April 5th, 2016
The 2016 Adobe Digital Government Assembly focused on “Delivering Digital Experiences that Matter.” While digital government is pushing the boundaries of innovation, the end goal is to better serve the community with secure, user-friendly interfaces and experiences for end-users.
- ADGA, Adobe, Adobe Digital Government Assembly, Citizen Engagement, Cloud, Digital Strategy, FedRAMP, Forms, Mobile Government, Open Source
February 16th, 2016
For many agencies, the key to generating success will be meeting these goals and initiatives in an effective and productive manner. With this in mind, we’ve pulled together some tips on how organizations can make meaningful improvements to their website, and in turn, boost citizen satisfaction.
- Acquia, Adobe, Citizen Engagement, Citizen Experience, Citizen Service, Forms, Google, Google Search Appliance, GovDelivery, Liferay, Website Content Management
December 22nd, 2015
“Citizen experience” has been named a cross agency priority by the White House, and more and more agencies are adding citizen experience executives to their leadership. However, the shift to citizen-centric service is not an easy one to make.
May 19th, 2015
Today, citizens demand government websites offer the same convenience that banks and retailers provide – online forms that can be filled out and submitted on any device, anywhere, and at any time.