tag >> citizen-engagement
-
How Agencies Can Enable Citizen Self-Service
June 27th, 2019
Liferay's Director of Public Sector Brett Swartz gives insight on the benefits of citizen self-service and how agencies can enable it effectively.
-
Cloud Technologies Can Help Restore Citizen Trust
June 24th, 2019
Senior VP of Salesforce, Casey Coleman details the diffrent ways we can ensure that cloud technologies help restore citizen trust in government.
-
Transforming Customer Engagement with a Platform Approach
June 17th, 2019
Salesforce's Todd Schroeder talks how the success around customer engagement is based on more and more governments taking a platform approach.
- Tagged Citizen Engagement, Cloud Computing, Salesforce
-
When It Comes to Reaching Citizens, Go Back to the Basics
August 30th, 2018
Email marketing trends are fast-moving, agency communication professionals need to focus on reaching their constituents by re-evaluating their tactics.
-
Shedding Stereotypes & Reshaping the Citizen Experience
August 17th, 2017
Government agencies strive to improve the citizen experience by providing effective and timely case management and resolution for their constituents.
-
Meeting Citizen Expectations with Social Media
June 5th, 2017
If people prefer to engage via social media channels, then government agencies have a responsibility to meet them there.
-
Data Shapes Equitable Communities in Seattle
May 4th, 2017
The Route Fifty Roadshow is visiting five cities in 2017 to examine the role of data & technology in solving some of our cities’ biggest issues.
-
Six Proven Steps to Maximize Citizen Engagement
April 11th, 2017
Once a target audience is identified, organizations can craft relevant, engaging content and find the most effective means of delivering it.
-
Data for a Difference
February 14th, 2017
Today’s data provides unprecedented opportunities for government to become more responsive. However, many agencies have yet to take advantage of data.
