tag >> citizen-engagement
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Top 10 Community Blog Posts of 2019
January 27th, 2020
Read Carahsoft's Top 10 Blogs of 2019 focusing on the top Government IT trends and initiatives, including Customer Engagement, DevOps and Cloud Computing.
- Tagged 21st century IDEA, Artificial Intelligence, Big Data, category management, Citizen Engagement, Cloud Computing, DevOps, FedRAMP, Intelligence Solutions, Machine Learning, Mobility, Open Source, Top 10 Blogs, workflow automation
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How Agencies Can Enable Citizen Self-Service
June 27th, 2019
Liferay's Director of Public Sector Brett Swartz gives insight on the benefits of citizen self-service and how agencies can enable it effectively.
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Cloud Technologies Can Help Restore Citizen Trust
June 24th, 2019
Senior VP of Salesforce, Casey Coleman details the diffrent ways we can ensure that cloud technologies help restore citizen trust in government.
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Transforming Customer Engagement with a Platform Approach
June 17th, 2019
Salesforce's Digital Strategy talks how successful around customer engagement is based on agencies taking a platform approach on Carahsoft's Community Blog.
- Tagged Citizen Engagement, Cloud Computing, Salesforce
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When It Comes to Reaching Citizens, Go Back to the Basics
August 30th, 2018
Email marketing trends are fast-moving, agency communication professionals need to focus on reaching their constituents by re-evaluating their tactics.
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Shedding Stereotypes & Reshaping the Citizen Experience
August 17th, 2017
Government agencies strive to improve the citizen experience by providing effective and timely case management and resolution for their constituents.
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Meeting Citizen Expectations with Social Media
June 5th, 2017
If people prefer to engage via social media channels, then government agencies have a responsibility to meet them there.
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Data Shapes Equitable Communities in Seattle
May 4th, 2017
The Route Fifty Roadshow is visiting five cities in 2017 to examine the role of data & technology in solving some of our cities’ biggest issues.
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Six Proven Steps to Maximize Citizen Engagement
April 11th, 2017
Once a target audience is identified, organizations can craft relevant, engaging content and find the most effective means of delivering it.
