tag >> citizen-engagement
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When It Comes to Reaching Citizens, Go Back to the Basics
August 30th, 2018
Email marketing trends are fast-moving, agency communication professionals need to focus on reaching their constituents by re-evaluating their tactics.
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Shedding Stereotypes & Reshaping the Citizen Experience
August 17th, 2017
Government agencies strive to improve the citizen experience by providing effective and timely case management and resolution for their constituents.
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Meeting Citizen Expectations with Social Media
June 5th, 2017
If people prefer to engage via social media channels, then government agencies have a responsibility to meet them there.
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Data Shapes Equitable Communities in Seattle
May 4th, 2017
The Route Fifty Roadshow is visiting five cities in 2017 to examine the role of data & technology in solving some of our cities’ biggest issues.
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Six Proven Steps to Maximize Citizen Engagement
April 11th, 2017
Once a target audience is identified, organizations can craft relevant, engaging content and find the most effective means of delivering it.
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Data for a Difference
February 14th, 2017
Today’s data provides unprecedented opportunities for government to become more responsive. However, many agencies have yet to take advantage of data.
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Shifting Perspectives: How Government Communicators Are Becoming Content Marketers
February 9th, 2017
With greater access to more digital-engagement tools than ever before, government communicators must critically examine their approach to enhance government-to-citizen communications.
- Tagged Citizen Engagement, Digital Strategy, Granicus
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Ensuring a Smooth Digital Transition
January 4th, 2017
A major transition like a presidential shift is the perfect opportunity for organizations to assess their digital strategies and make necessary changes.
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Citizens Are Talking – Are You Listening?
December 27th, 2016
Citizens expect the same level of engagement from the public sector as they receive from the private sector. In short, they want customer service.
