Chris Hein
Head of Customer Engineering, State and Local Government, Google Cloud
Chris Hein runs the Customer Engineering team for Public Sector in Google Cloud. He’s been with Google for 6 years as a Solution Architect, Technical Evangelist, and now Head of Customer Engineering. During that time Chris has helped Fortune 10 companies and state governments alike work more like Google. His goal is to help public sector organizations become more efficient and effective in furthering their mission using the best in breed technologies and methodologies.
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Three Ways AI Can Optimize Your Agency’s Call Center
August 26th, 2020
Google Cloud's Brad Hoffman and Chris Hein talk understanding callers' needs and streamlining assistance while preparing for what's next on Carahsoft's Community Blog.
- Tagged AI & Machine Learning, Artificial Intelligence, Call Center Automation, COVID-19, Google Cloud, Virtual Agent
