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Digitally Transforming the Customer Experience
June 9th, 2021
Read the latest insights from government customer experience thought leaders and additional industry research from FCW in Carahsoft's Community Blog.
- Tagged Adobe, Akamai, COVID-19, Customer Experience and Engagement, Digital Government Services, Digital Transformation, FCW, Granicus, Innovation in Government, Liferay, Open Source, Salesforce, Talkdesk
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5G: The Future of Pandemic Response
June 1st, 2021
COVID-19 may have slowed the world down, but 5G technology is improving communications across agencies to allow for quicker and better responses to international emergencies.
- Tagged 5G, Artificial Intelligence, COVID-19, Public Safety
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Using Technology to Manage Vaccine Distribution
May 25th, 2021
Genesys' Chad Cole discusses steps state and local government agencies can take to improve customer experiences and management of vaccine distribution.
- Tagged Artificial Intelligence, Automation, CDC, COVID-19, Genesys, Healthcare Technology, Public Safety, State and Local Government
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How 5G Will Enable New Capabilities for Your Agency
May 25th, 2021
The evolution of 5G technology can take government agencies to new levels of communication and capabilities to fulfill their mission-critical work.
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Digital Transformation for Airports and Reinventing the Post-Pandemic Travelers’ Experience
May 25th, 2021
AOE & Omenvo’s Kian Gould discusses the importance of digital transformation for airports and how to tackle it to improve customer experiences post-pandemic.
- Tagged Adobe, COVID-19, Digital Transformation, Multicloud
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Monitoring Just Might Prove to be a Lifesaver for the Public Sector
May 24th, 2021
SolarWind's Brandon Shopp explores how developing infrastructure and application monitoring systems can improve public sector organization's network health and accessibility.
- Tagged DevSecOps, Public Sector, SolarWinds
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Successful Vaccination Strategies Through Sentiment Solutions
May 17th, 2021
Google's Quinn Chasan discusses how sentiment solutions can improve vaccination strategies and response to more successfully provide safety to the public.
- Tagged Big Data, CDC, COVID-19, Google, Google Cloud, Healthcare Technology, Public Safety
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- Customer Experience & Engagement, Department of Defense, Federal Government, HR and Training Technology, Partners
Technology’s Role in Hire-to-Retire in Government
May 14th, 2021
Read about how Hire-to-retire (H2R) integrated human processes creates meaningful career paths for people using employee lifecycle tools while remaining cost efficient.
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Teaming Up on Emerging Technologies
May 10th, 2021
Read the latest insights from these government emerging technology thought leaders and additional industry research from FCW.
- Tagged Cloudera, Collibra, COVID-19, Deloitte, FCW, GDIT, Innovation in Government, Lockheed Martin, Open Source, Perspecta, Raytheon Intelligence, Red Hat, ServiceNow, Snowflake, VMware