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Visual Call Visual Call delivers real-time intelligence about the usage and performance of large and complex interactive voice response, call management and computer telephony networks, systems and services. Visual Call provides the most complete solution available for interactive voice channel and call detail analytics, offering unrivaled flexibility and scalability. Visual Call is the only product in its market to offer a comprehensive view of the activity of the voice channel --including all caller activity at any and all levels of detail -- to provide voice channel leaders and professionals with the answers that they need to make the most profitable strategic and tactical decisions. Visual Call's unique ability to integrate data from other customer or transaction data sources allows its owners to gain a 360 degree view of their voice channel customers. Visual Call is available as enterprise software or as a managed service. For a demonstration and more information please contact Carahsoft. |
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