ON-DEMAND SOLUTIONS FOR GOVERNMENT FROM CARAHSOFT ^TM

Salesforce.com is the worldwide leader in on demand customer relationship management (CRM) services. We deliver integrated, completely configurable enterprise applications for organizations of all sizes. Salesforce.com is both easy to learn and use, and it can be up and running in days or weeks. Our customers have experienced unprecedented speed in seeing real, tangible ROI.

Within the public sector, Salesforce.com provides on demand case management, service, outreach and eGovernment solutions that will significantly improve an agency's information sharing, employee productivity and pro-active behavior. These solutions are offered by the Public Sector organization within Salesorce.com.

• Applications - ranging from e-Government, to sales force automation to marketing outreach to customer service and support



• AppExchange - providing a ground-breaking, on-demand platform for customizing and integrating CRM, as well as developing and deploying brand-new applications. The AppExchange also includes the world's first on demand application-sharing service, featuring pre-built applications created by Salesforce.com customers, developers and partners.



• Successforce - providing a suite of services and programs that enable customers to take on-demand success to the next level.

Public-sector organizations are empowered to control costs, mitigate risks, improve service to control costs, improve service to constituents, maintain information security and more. Salesforce.com deployments are present within Federal Agencies, State, Local governments and non-profits throughout North America.

• Arlington Economic Development
• Business Today
• Chicago Housing Authority
• Education Testing Service
• Fairfield County Economic Development
• NJ TRANSIT
• Thomson Scientific