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IT and Cloud managers often face the difficult task of being agile enough to react to ever increasing demands from line-of-business decision makers, developers, application owners, marketing, legal and a wide array of other internal customers. Each consumer of IT has different requirements and needs which requires that IT ensure policy compliance to keep up with the demand. Businesses that have moved to a virtualize their environment need an effective way to automate the delivery of IT resources without burdening IT staff with time consuming manual processes for delivering virtualized assets and services to end user consumers. Businesses must take advantage of the agility, speed of delivery and efficiency that virtualization brings but in a manner that is self-service and can ensure service level agreements are met. IT needs an end-to-end virtualized Infrastructure that supports fully automated and policy based IT services which will help drive efficiencies and cost reduction. Businesses need a platform that provides IT with the capability to define and deliver services based on governance, and service suitable for a wide range of IT consumers in accordance to service level agreements defined by the business.
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