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Government agencies, just like their private sector counterparts, recognize that data analysis is the key to operational success. From enabling a more citizencentric organization to turning data into actionable intelligence, effective analysis allows agencies to make smarter, more informed decisions, resulting in an increase in overall productivity and the delivery of better services. However, for many public service organizations, it can be challenging to retrieve and interpret stored data for analysis and reporting purposes. Moreover, with legacy information systems that are incapable of communicating with each other, it becomes difficult, if not impossible, to share data across the organization. As a result, individual departments spend too much time producing reports for their own needs and struggle to tie this information to their agency’s overall mission.
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