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There is a tremendous amount of pressure on IT staff in government agencies to do “more with less,” adopt digital transformation, and develop innovative ideas. Unfortunately, there are an array of strategic issues and challenges that are creating delays and bottlenecks. ServiceNow is changi...

The ServiceNow Project Management Application delivers a versatile, scalable approach to managing projects and resources across the enterprise. By tracking and managing all projects and ITIL processes (including incident, problem, and change) from a unified ServiceNow platform, you to eliminate unne...

Offer all your defined business and technical services and harness the power of employee self-service and automation through a flexible storefront of service offerings with the ServiceNow Service Catalog & Request Management Application. Using configurable ServiceNow workflow, you can provide a ...

Unauthorized software … painful compliance audits … long fulfillment times … limited visibility … unaccountability ... if these issues sound familiar, you are not alone. These are real challenges faced by many organizations - with serious consequences if not properly addr...

IT is responsible for enabling the enterprise with technology to make it agile and innovative. Yet IT’s time is often consumed with maintaining legacy applications and technologies no longer suited to the requirements of executive management or end users. Executive management wants to consolidate ...

ServiceNow's unique discovery platform combines both infrastructure discovery and automated service mapping to help organizations easily identify the cause of service impairments or to understand the service impact of infrastructure issues and changes. This solutions brief examines the two main comp...

U.S. Government agencies are a primary target for cyberattacks, and the scale and complexity of their IT operations environments are increasingly difficult to defend. Now integrated tools are available that build on their current infrastructures to create more robust cyber-situational awareness at t...

U.S. Government agencies are a primary target for cyberattacks, and the scale and complexity of their IT operations environments are increasingly difficult to defend. Now integrated tools are available that build on their current infrastructures to create more robust cyber-situational awareness at t...

ServiceNow Advisory Services helps you drive business outcomes and accelerated time to value by delivering a proven implementation program derived from our best practices and expertise from thousands of deployments.