A modern digital government is one that prioritizes long-term citizen engagement. Join Granicus for a complimentary breakfast training,and learn how to identify the core motivations and needs of your audience.
By creating "citizen stories," digital journeys pinpointing your audience's online engagement with your organization, you'll have greater insight on what, where, and when your audience wants to hear from you.
Don't miss this opportunity to hear from an expert in citizen journey mapping and identify what tools you need to get started, including:
Examples of audience personas and target segments
Citizen journey mapping exercises to take with you to your organization
Data points from the GovDelivery Communications Cloud you can use to segment your audience
For many, emergency communications can be a daunting concept. When we think of emergency communications, it’s easy to think of chaos or an uncontrolled environment. But the truth is, it is possible to execute a strong communications plan in a crisis if the right foundation is laid ahead of time. T...
Leveraging email keeps citizens safe during emergencies. In 2016, Leon County, Florida was directly hit by a hurricane for the first time in 30 years. While the communications department worked to keep all citizens informed, they wanted to streamline and improve their outreach efforts in preparation...
GovDelivery Citizen Service Management helps government organizations more
effectively manage internal and external requests, manage projects and staff, and
This robust, cloud-based solution serves the needs of government by capturing,
routing and managing all forms of requ...
Security is critical, but if you
need to collaborate with other
agencies or the public, it can
be a barrier. GovDelivery
Management has unique
security features that allow
you to interact within your
organization, across government
agencies and with the public, to
GovDelivery Dial and ReverseDial provide complementary capabilities to
provide your organization with the broadest voice functionalities. If you need
to customize advisory, urgent or emergency messages by geographic location,
alert type, household, and other demographic-filtered details, GovDeliv...
Are you struggling to improve communications while facing massive
Are you concerned about increasing public engagement with your
Are you being pressed to reach more people to drive measurable
results and mission value?
Find answers with GovDelivery Digital Communicat...
The elements outlined provide a playbook of the capabilities and resources needed to accelerate the success of a digital communication effort by having the ability to reach a broad and relevant audience, and maximize engagement with citizens and stakeholders to drive mission critical outcomes.
More than 1,800 organizations worldwide, including many organizations within the Department of Defense and Veterans Affairs (VA), use the GovDelivery Network and secure cloud-based communication platform to connect with 150 million citizens in order to reach, inform and engage their audiences throug...
Use this workbook to help your team plan for changes. Early and thorough planning at all levels of government is essential. What can you do to position yourself, your team, your program, and the very important work you do for success?
Designed specifically to enable public sector organizations to connect with more people and to
get those people to take action, the GovDelivery Communications Cloud is an accessible, secure,
enterprise-class technology platform that helps you drive mission value by communicating
through the most ...