• New Era of Citizen Engagement

    Barry Leffew, Vice President of Public Sector at Adobe, discusses how today's innovation makes it easier than ever to deliver mobile, personalized and optimized services and communications to citizens.


    • Adobe, Citizen Engagement
  • GCN Report: Transforming Citizen Engagement

    To keep pace with today's digital citizens, agencies need a cohesive and sustainable strategy for delivering information and services to the public.


    • Citizen Engagement, All
  • Your 2017 Digital Communications Strategic Roadmap

    This strategic roadmap workbook helps your agency assess your current digital engagement efforts and then help plan strategic digital communications initiatives for yourself and your team to execute in the upcoming year.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • Digital Transformation in the Public Sector eBook

    This eBook provides a roadmap for public sector agencies to follow and provides best practices for creating better digital experiences and services.


    • Adobe, Citizen Engagement
  • Government Websites: Using Analytics to Drive the Best User Experience

    In this WTOP radio spot, Greg Reeder, Head of Government-Industry Strategy at Adobe, emphasizes the importance of understanding why citizens are coming to a website and how it helps agencies meet citizens’ expectations and needs better.


    • Adobe, Citizen Engagement
  • One-On-One with Martha Dorris

    In this GCN article, journalist Francis Rose interviews Martha Dorris, former director of strategic programs for GSA, about suggestions for improving a citizen's experience with the federal government.


    • Citizen Engagement, All
  • New Solutions to Old Problems

    In this GCN article, Sean Brophy, Regional Vice President of Public Sector Sales at Tableau Software, explains how agencies can revitalize their approach to tackling challenges with the public's help.


    • Citizen Engagement, Tableau
  • The New Government Experience

    In this GCN article, John Landwehr, Vice President and Public Sector CTO at Adobe, discusses how new technologies such as digital services and data analytics are changing the face of agency interactions.


    • Adobe, Citizen Engagement
  • Earning Public Trust in the Experience Economy

    In this GCN article, Trevor DeLew, Head of Federal at Qualtrics, and Bobbie Browning, Chief Federal Strategist at Qualtrics, discuss how better service delivery hinges on truly understanding citizen experiences with government.


    • Citizen Engagement, Qualtrics
  • The AI Revolution

    In this GCN article, Bob Beck, Vice President and General Manager at IPsoft Government Solutions, explains how cognitive technology can enhance citizen services and unleash employees' creativity.


    • Citizen Engagement, IPsoft
  • MMIS Modernization Solution Profile

    Read this solution profile to learn how states are upgrading their MMIS systems with the help of Centers for Medicare and Medicaid (CMS) and CA's technology solution suite.


    • Citizen Engagement, CA Technologies
  • Digital Transformation Whitepaper

    Read this whitepaper to learn how state CIOs are executing innovative strategies to digitally transform their organizations and prepare for the future.


    • Citizen Engagement, CA Technologies
  • Box for Government Datasheet

    This datasheet highlights the various benefits of Box for Government, a secure platform that connects government employees with their information, teams and external stakeholders.


    • Citizen Engagement, Box
  • 2016 Digital Communications Workshop

    Register now to attend a follow-up workshop as GovDelivery dives deeper with additional lessons on improving the citizen experience.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • Adobe Citizen Self Portal Infographic

    This infographic shows how citizens are embracing digital-self-service and why your agency should too.


    • Adobe, Citizen Engagement