• Seamless Government Services via any Channel

    Learn how cloud systems can analyze the content of a citizen’s inquiry for faster response times and empower employee collaboration from Courtney Tandeciarz, Director of Acumen Solutions.


    • Cloud computing, Acumen Solutions
  • Webinar: Leveraging Salesforce for Federal Agencies Correspondence Management

    Legacy systems and processes prohibit federal agencies from being able to quickly, accurately, and consistently respond to controlled correspondence. This archived webinar from Acumen Solutions discusses how leading agencies are using Correspondence Management by Acumen Solutions (CMAS) to manage controlled correspondence.


    • Cloud computing, Acumen Solutions
  • Acumen Solutions: Transforming the Federal Contact Center

    Today, many federal agencies need to overhaul their contact centers, while contending with shrinking budgets and increasing regulations. This whitepaper discusses how Acumen Solutions’ Any Channel Engagement (ACE) Centers solution enables federal agencies to implement, in months not years, a customer-centric experience that supports all desired channels.


    • Cloud computing, Acumen Solutions