• Your 2017 Digital Communications Strategic Roadmap

    This strategic roadmap workbook helps your agency assess your current digital engagement efforts and then help plan strategic digital communications initiatives for yourself and your team to execute in the upcoming year.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • Strategic Customer Service

    In this GCN article, Natalie Fedie, Vice President of Customer Success at Granicus, discusses why citizen engagement should be at the heart of agencies' overall mission success.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • Embrace Digital to Improve Citizen Experience

    In this GCN article, Bob Ainsbury, Chief Operating Officer at GovDelivery, discusses how commercial experiences are changing constituents' expectations of public sector.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • 2016 Digital Communications Workshop

    Register now to attend a follow-up workshop as GovDelivery dives deeper with additional lessons on improving the citizen experience.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • 2016 Digital Government Engagement Trends Report

    This report discusses what other government communicators around the world are doing to prepare for 2016 as well as four key trends that can help you get on track for 2016.


    • Citizen Engagement, Granicus (formerly GovDelivery)
  • Making a Difference in Your Agency’s Security With FedRAMP

    In this WTOP radio spot, Bob Ainsbury, chief operating officer at GovDelivery, explains why FedRAMP makes a difference in your agency’s security posture.


    • Cloud computing, Granicus (formerly GovDelivery)