ALARMPOINT SOLUTIONS FOR GOVERNMENT FROM CARAHSOFT ^TM

AlarmPoint Standard

AlarmPoint Standard is ideal for small IT organizations or larger groups looking to efficiently manage IT resources or to simply extend incidents to mobile devices. AlarmPoint Standard is a flexible, feature rich entry point to the AlarmPoint product suite.

With out-of-the-box integrations to popular IT management systems, AlarmPoint Standard extends relevant alerts to mobile or on call personnel, escalating as required and enabling two-way response actions.

• Replace mass email distribution and target the appropriate personnel
• Notify on text devices including SMS, pagers, IM, GSM and two-way email capability
• Automate schedules and escalations
• Audit logging of event details and status into service desk and operations systems
• Seamless, quick integrations to popular IT systems
• Detailed web-based alert dashboard and reporting
• Quickly run automations based on the recipients response to the alert

Web based user interface:

System administrators can easily manage personnel profiles, groups, coverages, acknowledge alerts or run reports all from the AlarmPoint web user interface.

Multiple platform support:

AlarmPoint supports several operating system platforms including Linux, Windows, HPUX, Solaris and AIX. Additionally AlarmPoint Standard can be tightly coupled with popular IT systems including BMC Software, HP Software, IBM Tivoli suite and many more!

Guaranteed delivery:

AlarmPoint Standard uses find-me, follow-me technology to locate and notify personnel on numerous devices as well as automatic escalation to different communication protocols. This ensures role-specific information is quickly delivered and actions are being immediately taken.

When to consider moving up to AlarmPoint Professional:

AlarmPoint Professional offers multiple roles for self service profile administration, group supervisor permissions and adds the ability to use voice over IP and traditional voice devices.